Privacy Policy

Effective date: May 26, 2026

AppPanda ("AppPanda", "we", "our", or "us") values your privacy. This Privacy Policy explains what information we collect, how we use it, how we share it, and the choices available to you when you use our website, products, and services (collectively, the "Services").

1. Information We Collect

We may collect the following categories of information:

  • Account and profile information, such as your name, email address, and authentication details.
  • Billing and transaction data, such as subscription status, plan details, and payment-related records provided by our payment processor.
  • Content and configuration data you provide in the Services, such as app metadata, page content, campaign settings, and custom domains.
  • Usage and device data, such as IP address, browser type, referring pages, timestamps, and actions within the Services.
  • Support communications, including messages or feedback you send to us.

2. How We Use Information

We use information we collect to:

  • Provide, maintain, and improve the Services.
  • Create and manage accounts, authentication, and subscriptions.
  • Process billing, invoices, and related service operations.
  • Analyze usage trends, performance, and product quality.
  • Respond to support requests and communicate service updates.
  • Detect, investigate, and prevent security incidents, fraud, and abuse.
  • Comply with legal obligations and enforce our agreements.

3. Legal Bases for Processing

Where required by applicable law, we process personal data based on one or more legal grounds, including your consent, performance of a contract, our legitimate interests, and legal compliance.

4. How We Share Information

We may share information with:

  • Service providers that support our operations, such as hosting, analytics, payment processing, customer support, and infrastructure vendors.
  • Professional advisors and partners when needed for legal, financial, or operational purposes.
  • Authorities or third parties when required to comply with law, legal process, or to protect rights, safety, and security.
  • A successor entity in connection with a merger, acquisition, financing, or sale of assets.

We do not sell personal information for monetary compensation.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to keep you signed in, remember preferences, analyze traffic, and improve user experience. You can control cookies through your browser settings, though some features may not function properly if cookies are disabled.

6. Data Retention

We retain personal information for as long as needed to provide the Services, fulfill legitimate business needs, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods may vary by data type and legal requirement.

7. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

8. International Data Transfers

Your information may be processed and stored in countries other than where you reside. When required, we take steps to provide appropriate safeguards for international transfers.

9. Your Privacy Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal information, and to object to or restrict certain processing. To submit a request, contact us at hello@apppanda.io. We may need to verify your identity before fulfilling requests.

10. Children's Privacy

The Services are not directed to children under 13 (or the equivalent minimum age in your jurisdiction), and we do not knowingly collect personal information from children.

11. Third-Party Links and Services

The Services may link to third-party websites or integrate third-party services. We are not responsible for those third parties' privacy practices. Please review their policies before providing personal information.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the effective date and, where appropriate, provide additional notice.

13. Contact Us

If you have questions or requests related to this Privacy Policy, contact us at hello@apppanda.io.